Mission
Support
Moving security platforms is tough but it doesn't have to be.
Whether you need a clean slate or a full migration, Gravwell Mission Support is here to handle as much (or as little) as you want, with full validation along the way.
Gravwell Cloud Customers
We manage the entire SIEM migration. From ingestion to a fully operational new SIEM — delivered within 60 days, white glove service included.
Self-Hosted Customers
We guide and support you through every step. With remote access, we can perform many of the same services offered to our Cloud customers.
onboarding process
Sales
Onboarding and mission support overview
pre-onboarding
Customer onboarding selection, data gathering, onboarding plan creation, and training
onboarding
Cluster provisioned and configured, assisted data ingest, assets created, and customer validation
maintenance
Customer support initiated and Post onboarding support
INCLUDED ONBOARDING COMPONENTS
Project
Management
Config
Management
Asset
Migration
Automation
Migration
Training
Customer
Acceptance
Testing
See Gravwell
in Action
Get in touch to schedule a personalized tour of the Gravwell platform.